Adding an employer response | Glassdoor
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Adding an employer response

Updated 16 August, 2017

You must have a Free Employer Account, or an Enhanced Company Profile on Glassdoor in order to respond to reviews on your company’s profile.  With your Free Employer Account, you may provide an official employer response to any company review, interview review, or benefit review posted on your company profile.
 
You may respond to reviews in two different locations: On your main company profile, or within your Employer Center.

 

Responding to Reviews



To respond to a review within your Employer Center:

  • Login to your Glassdoor account.

  • Within your Employer Center, click the Review Management tab on the left hand side menu

  • Click to choose to respond to either Employee Reviews or Interview Reviews.

  • Navigate to the review you would like to respond to.

  • Below the review is a field titled Write a response to this review.

  • Click in the field to write your response.

  • When you are finished writing your response, click Add Comment.

  • When your response has been posted, it will include the date the response was submitted, as well as your title.

  • The member who submitted the original posting will receive an email notification that a response has been provided to their review.

  • If you wish to edit or delete your response, you may do so by clicking the links next to your response.​



To respond to a review from your main company profile:

  •  Sign in to your Glassdoor account.
  • To navigate to your public profile, click your company name, located at the top left of the Employer Center page.

  •  Click the content area where the contribution you would like to respond to is located.

  • Navigate to the review you would like to respond to.

  • Below the review is a field titled Write a response to this review.

  • Click in the field to write your response.

  • When you are finished writing your response, click Add Comment.

  • When your response has been posted, it will include the date the response was submitted, as well as your title.

  • The member who submitted the original posting will receive an email notification that a response has been provided to their review.

  • If you wish to edit or delete your response, you may do so by clicking the links next to your response.

 

Results of Responding to Reviews eBook



Note:  Glassdoor moderates employer responses after they have posted to the website.  Employer responses are moderated using Glassdoor's Community Guidelines and Terms of Use, with the exception that we do allow employers to include their contact information and relevant web links (e.g. links to internal company policies, ethics/compliance hotline sites, etc.).

When responding, we specifically ask employers to:

  • Be courteous and professional.
  • Do not include the name of the individual you believe wrote the review.
  • ​Do not threaten the writer of the review with legal or other punitive damage.

Please note that Glassdoor moderates employer responses after they have been posted. Therefore, if the response does not meet guidelines, it may be shown for a short time before we remove it. (You will be notified by email if we remove your response.)

Click here for more information about responding to reviews on Glassdoor.


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